Managers and Team Leaders who excel at timely and effective delegation will reap high dividends for themselves, their team and the business through more empowered and capable staff.
A key benefit of delegation by managers and team leaders is releasing time that they can then use to focus on issues of a more strategic nature, ensure compliance with Financial Services Regulations.
Because delegation allows managers to entrust specific tasks to others, delegation is a powerful management tool for any managers’ toolkit, provided delegation is done well. It is essential that managers remember that delegation is about temporary transfer of control for one or more projects or tasks, it is not about passing the buck or relinquishing responsibility. Delegation is NOT about passing on to others in your team tasks you consider mundane, but have been included -some will say ‘dumped’ in your duties and responsibilities as a manager.
Mastering the art of delegation requires Managers and Team Leaders to:
- Explain their rationale for and benefits of delegation (to the individual and the team as a whole)
- State what needs to be done; by when -you need to clarify outcomes
- Clarify resources and support available
- Confirm staff member feels capable
- Agree timetable for updates and deadline
What does effective delegation entail?
Approaches to delegation need to fit the relevant industry, organisational or company culture in order to achieve the desire outcomes. A selected approach may require adjustments also in order to respond to dynamic and rapidly changing environments such as that found in the banking and financial services firms. Here are five key tips to help you create your own ideal strategy and Action Plan to achieve the goal of more effective delegation.
As a Manager or Team Leader, you need to:
- Set boundaries, but allows freedom over approach.
- Use clear communication (speak and listen)
- Make time for questions -allow them to clarify aspects that are unclear
- Allow alternate solutions -do not immediately dismiss alternatives suggested by your team if alternative solutions are based on sound judgement. You do not have a monopoly on brilliant ideas.
- Build trust and confidence among members of your team. This both motivates and develops them.
Members of your team will welcome the fact that you took time to solicit their opinion and may even view your approach as indicative of your confidence in and trust of their ability to deliver on time and to the desired quality. This in turn will lead to them taking ownership for the tasks delegated. They will want to complete and deliver the desired outcome and will not view delegation as you asking them to complete tasks you consider either unimportant (but necessary), or merely mundane. » Read more: A Powerful Management Technique