Posts Tagged ‘business’

The Manager – Leadership

March 2nd, 2011

Few principal or general managers of progressive businesses have much time to devote to matters of daily routine, beyond receiving reports from heads of departments, and necessary consultations. When the various departmental divisions and staff arrangements are settled with proper division of responsibility and an intelligent routine established, and in addition a general system of control instituted, the principal or manager is free to devote himself to his proper function to frame policies, to lead, and to explore new avenues of progress.

This does not mean that he renounces all concern with automatic routine. If the organization is good and his report system intelligent, facts, figures and reports will keep him sensitive to slackness here, and to weakness there. The percentage of efficiency in every concern tends to get lower where there is not periodical investigation and adjustment. No routine is sacred; no methods remain permanently the best. The business machine, like the human machine, tends to run down, or, at least, it changes with passing years. Gradual changes for the worse have to be carefully scrutinized. The horse carriage builder of yesterday becomes the motor car manufacturer of to-day. This, along with leadership, is the most vital function of a commercial manager.

The control of the Sales side of the business, the control of Buying, the control of Expenditure, the control of Finance, are subjects that require constant attention. They are intimately related, and we may consider them all generally, for the moment, under the heading of Finance. No one man can control all the many operations of a big business without an efficient body of sub-managers behind him, who should be given as free a hand as possible; but control of some kind over these lieutenants must be exercised. There are many things that cannot be delegated to departmental managers, and there must be co-ordination. There can be no water-tight compartments.

The prerogative of a General Manager is to have possession of all the vital facts concerning the business. In all consultations, or conferences, or meetings of a Board of Directors, one thing is important a comprehension of all the relative facts of the matter under discussion. If the various members of a Board of Directors had all the facts of a matter before them, they would probably come to a like decision if not, they would know on what particular they differed.

The mind of the commercial manager should not be rigid, but elastic. He should be capable of taking long views and have a wide outlook; sympathetic, yet critical; not afraid to yield a point to the keen enthusiast. He will not be afraid to trust his own judgment when confronted with new ideas, if he has experience and knowledge at his back. » Read more: The Manager – Leadership

The Manager Accounting Performance

March 1st, 2011

The value of stock that can be carried, and the control of buying or manufacturing, has a foremost place in counsels of the management. If the working capital of a business remains at more or less the same figure, then, obviously, production (or, with a merchant, buying) must be regulated by sales. For the cash to pay for purchases, or production, comes from sales receipts. A balance between income from sales, and production expenditure (or, with a merchant, purchases), must be, therefore, maintained. The annual balance sheet will reveal the difference in amount between liquid assets (and assets that can be readily realized) and liabilities. But one cannot safely wait for the results of an annual balance sheet, and guesswork should be eliminated in every sphere of business.

Every manager should understand the fundamentals of accountancy, first in his own interest, that he may feel satisfied as to the staff or professional accountant methods; secondly, that he may thoroughly appreciate the significance of financial statements, the bearing of figures, and be able to draw correct conclusions.

Analyses will often reveal, hidden away somewhere in the details, something that had been forgotten, some special expense, transaction, or provision, which gives a different complexion to the year results change in the method of distributing establishment expenses, or in the bookkeeping treatment of certain ” transactions,” the creating of reserves for contingent losses, or the writing back of such reserves when no longer required, and other similar affairs should always be reckoned with in considering departmental results. Otherwise the operation of one year trading may appear to be better, or worse, than is in reality the case.

Departmental managers are very keen on their accounts showing the best results. They may dispute the accountant fairness in allocating establishment overhead expenses or other adjustments, and the manager is often called upon to decide what is strictly reasonable between contending parties; as the final court of appeal he may have to act in this quasi-judicial capacity. Some very nice points arise also on which there may be difference of opinion as to the differentiation of capital and revenue expenditure.

It is not easy to distinguish to what class such expenditure may belong. If it is capital expenditure the year profit and loss account is not affected. Revenue expenditure, on the other hand, decreases the profit. Again, as to the treatment of special expenses, as, for example, heavy advertising, or development expenses, in one year. Is the benefit of that expense worked out in one year, or two years. There are other kinds of expenditure in one year which, it may be argued, is properly chargeable against the profits of the following year.

Suspense accounts created to spread abnormal expenses over a period are justifiable, but, if not rigorously dealt with, dangerous. The item “Debtors and Debit Balances” in a balance sheet may cover a multitude of sins. So, likewise, the item, “Shares in Other Companies,” appearing among the assets in so many balance sheets, may represent either an under-valuation or an over-valuation. » Read more: The Manager Accounting Performance